Legal

Privacy Policy

Last updated: 4/3/2026, 11:05:27 AM

Privacy Policy

Effective Date: April 3, 2026

This Privacy Policy explains how WeddingWay collects, uses, shares, and protects your information when you use our Service.

1. Scope

This policy applies to WeddingWay websites, apps, messaging features, customer support interactions, and related services.

2. Information We Collect

Account and profile information

  • Name, email, phone number, date of birth, gender, religion, country/state, profile details, preferences, and photos/documents you upload.

Usage and device information

  • Log data, device/browser details, IP address, app events, session activity, and technical diagnostics.

Communication and interaction data

  • Messaging metadata, profile views, interest actions, requests, notifications, and moderation/report activity.

Payment and subscription data

  • Plan, amount, status, transaction references, currency, and promo usage.
  • Payment card details are handled by payment partners and not fully stored by WeddingWay.

3. How We Collect Information

  • Directly from you during registration, profile editing, support, and purchases.
  • Automatically through your use of the Service and security monitoring.
  • From integrated providers (for example payment and infrastructure vendors).

4. Why We Use Information

We use your data to:

  • Provide account access, matching, communication, and profile functionality.
  • Enable premium features and process purchases.
  • Maintain safety, detect abuse, investigate reports, and enforce platform policies.
  • Personalize and improve product features and recommendations.
  • Provide customer support and service updates.
  • Meet legal, compliance, and record-keeping obligations.

5. Legal Bases (Where Applicable)

Depending on jurisdiction, we process information based on:

  1. Contract performance (providing the Service),
  2. Legitimate interests (safety, fraud prevention, and improvement),
  3. Consent (where required),
  4. Legal obligation (regulatory and law enforcement compliance).

6. How We Share Information

We may share information with:

  • Other members, according to your visibility settings and product rules.
  • Service providers (hosting, storage, analytics, notifications, media processing, and payment processing).
  • Authorities or legal bodies when required by law or to protect rights and safety.
  • Corporate entities in the event of merger, acquisition, restructuring, or asset transfer.

We do not sell personal information in the ordinary meaning of direct data brokerage.

7. Data Retention

  • We retain account and operational data for as long as needed to provide services, resolve disputes, enforce agreements, and satisfy legal obligations.
  • Retention periods may vary by data type, legal requirements, and safety needs.

8. Security

  • We use administrative, technical, and organizational measures to protect data.
  • No system is fully immune to risk, so absolute security cannot be guaranteed.

9. Your Rights and Choices

Subject to local law, you may have rights to:

  • Access, correct, or update your information,
  • Request deletion of certain data,
  • Object to or restrict specific processing,
  • Request portability where applicable.

You can update many profile settings directly in the app. You may also contact support for additional privacy requests.

10. International Processing

  • Your information may be processed in countries other than your own.
  • We apply reasonable safeguards for cross-border transfers as required by law.

11. Children

  • WeddingWay is for adults only (18+).
  • We do not knowingly allow underage accounts and remove them when detected.

12. Cookies and Similar Technologies

  • We may use cookies, local storage, and similar tools for authentication, preferences, analytics, and security.
  • You can control some browser-based storage through device/browser settings.

13. Third-Party Links and Services

  • The Service may include third-party integrations or links.
  • Their privacy practices are governed by their own policies.

14. Changes to This Policy

  • We may update this Privacy Policy from time to time.
  • Material changes are reflected by updating the effective date and publishing the revised version.

15. Contact

For privacy questions, concerns, or requests, contact WeddingWay support through the in-app support channel.